Latest Reviews

5 star ratingGreat Experience Eduardo was fun, knowledgeable and obviously loves his job. He arrived early and curated the experience specifically to our desires.
Gill Avatar
Gill
12/18/2025
5 star ratingPerfect Day Adventure This was my favorite thing we did during our trip. The cenotes were amazing, refreshing, and uncrowded. The underground river experience was so cool. It's huge and so interesting. Juan was an excellent guide. Knowledgeable, kind, friendly, and funny. He made sure we had everything we needed and even kept our stuff out of the rain while we swam. Highly recommend!
Amanda Avatar
Amanda
11/11/2025
Beyond Good Words do not do it justice. One of the best tours I have ever done, anywhere in the world, period. Juan was an exceptional guide. The cenotes were beautiful. The cave swim was the sort of thing that I never thought I would be able to do without a certification. Cannot recommend highly enough - this is as close to a must-do as I can imagine.
Gordon Avatar
Gordon
10/16/2025
Highly Recommend, Must Experience, Breathtaking If you are coming to Tulum and I had to recommend one private cenote tour, this is the one…BY FAR. We had visited multiple cenotes before this and nothing else compared to this experience. Pictures and videos will never capture the beauty of what we witnessed in person. Our tour guide Juan was very knowledgeable and friendly and we could not recommend him more.
Kaihan Avatar
Kaihan
9/17/2025
5 star ratingDon’t miss the Cenotes with Gina! By far the best time!!! Beautiful !!!!🤩
If you’re gonna do anything in Tulum DO THIS.! Gina was GREAT super knowledgeable & sooooo nice !!! Thank you!!!! 😊
Annette Palazuelos Avatar
Annette Palazuelos
6/06/2025
An absolutely fabulous tour. We would highly recommend. Eduardo was an excellent guide, really knowledgeable and friendly. He also went above and beyond to send us ideas for good places to eat and other things to do whilst in tulum. The cenotes were beyond beautiful. We had such a great day with memories made to last a lifetime.
Marnie Seymour Avatar
Marnie Seymour
4/08/2025
Unforgettable Private Experience Juan was amazing! He and a driver picked us up from our hotel and provided snacks and drinks for the drive to an open Cenote and a partially closed/fully closed Cenote. Both locations were gorgeous, with very few (if any) other tourists. Juan had snorkel masks for kids and adults, and there were life jackets at both locations as well as wetsuits of all sizes at the closed Cenote. We had a relaxed but fascinating day with ages from 7-70. Highly recommended tour that exceeded our expectations!
Caitlin Avatar
Caitlin
3/26/2025
5 star rating1001% the best excursion we have ever done! The cenotes were absolutely breathtaking. Once in a lifetime experience! This was the best excursion we have ever had!!! 100% our favorite day of our entire trip! Juan was super kind and extremely knowledgeable. The two cenotes were incredible!!

The first cenote was open air with tons of fish. We had it all to ourselves which was very nice and we had lots of fun snorkeling.

The second cenote was absolutely breathtaking. It was an underground cave and we felt like we were in a different world as we swam through it. We had bats flying around and the quiet and beauty of the cave was unbelievable. It literally was hard to comprehend that what we were seeing was real. Definitely a once in a lifetime experience. Juan provided wet suits, life jackets and flashlights which made the swim through the caves completely stress free. He also was so kind to take photos of us and knew the perfect spots and how to do that with the lights. (I recommend bringing a phone/camera in a waterproof pouch). It worked great!

At the end Juan provided us with drinks and snacks. The fresh mango was so delicious.

Our family of five spent one week in Tulum/Rivera Maya and the excursion with Juan was hands down our favorite day of the entire trip. I 100% recommend this excursion!
Yvonne V Avatar
Yvonne V
3/03/2025
Highly recommend this excursion! This Cenote and underground river tour was well worth the money! Gina, our tour guide was amazing and both the Cenote and underground river was secluded. We did not encounter a lot of other travelers at all, giving us the opportunity to explore and take pictures without having to deal with a crowd. The underground exploration was our absolute favorite. Our kids are 14 and 17 and even though there was a lot of swimming they both really enjoyed the excursions. Highly recommend!!
Katrina Avatar
Katrina
2/20/2025
5 star ratingLoved it This experience was amazing and the highlight of our trip! Juan our tour guide was super familiar with the area and had great communication so we weren't stressed about pickup / drop off at all.
Madeleine C Avatar
Madeleine C
2/03/2025
5 star ratingFantastic caving/cenote tour This your was fantastic and exceeded my expectations. Juan was very nice, knowledgeable , and passionate about the cenotes. I would highly recommend!
gymchic68 Avatar
gymchic68
1/17/2025
5 star ratingGreat guide and tour ! This tour was amazing and very unique! The underground river cenote was a wonderful experience, very different from the other cenotes that we visited. Juan, our guide took very good care of us during. He was very patient, informative and professional. We felt safe and he gave us delicious snacks, too.
For adventurous people, this is a great tour!
YenN36 Avatar
YenN36
1/09/2025
5 star ratingAmazing cenote experience! Absolutely incredible tour! My 11yo daughter and I took and amazing cenote tour with Juan in Jan2025. Juan was the best. Super informative and knows the cenote like the back of his hand. Highly recommend A+++++++
K6617QImarcg Avatar
K6617QImarcg
1/07/2025
5 star ratingOne of the best guides I've taken a tour with! (knowledgeable, entertaining, and speaks perfect english!) This was the highlight of our week! Juan was knowledgeable, patient, entertaining, and spoke perfect english. On new years day, when many tour operators are closed, Juan took us on a private tour to two gorgeous secluded cenotes -- the second we had all to ourselves! In the first, I accidentally dived into the water with my iphone. When I realized this some 10 minutes later and noted that the iphone was no longer in my pocket, he helped me search for it. We eventually found it at the bottom of the cenote, and amazingly, after retrieving it, it was in perfect working condition! Pretty incredible. He's also a freediver, and gave me some tips on freediving in the cenote! Fantastic experience.
oxeimon Avatar
oxeimon
1/05/2025
5 star ratingI would highly recommend this tour! Juan was great and so were the cenotes! We were lucky to book him super last minute via contacting him on WhatsApp. We were a group of 3 and never felt rushed during the “tour”, which really felt more like exploration. It felt super local and less touristy, so either we went to the less touristy cenotes, or got lucky with timing - probably both. The only thing I would recommend is that clients should bring a change of dry clothes for the car ride back because we were quite cold coming out of the last cenote. I would’ve enjoyed hearing about some history of the area on the car rides, but perhaps I just needed to ask. I would highly recommend this tour!
afternoonnaps Avatar
afternoonnaps
11/25/2024
5 star ratingBeautiful tour of amazing cenotes The best tour! We saw the most amazing cenotes and Eduardo was a great guide super friendly and took amazing pictures of us to keep as memories! 10/10 would recommend!
Luana W Avatar
Luana W
11/23/2024
5 star ratingThis really is likely the best tour, book it! There are a dizzying number of tour guides, but who you go with matters. If you like to avoid crowds, go to hidden gems, travel with a knowledgeable guide who is fun to be around and takes care of the environment, this is the right tour.

Some cenotes are parks. Commercialized, lots of people, highly developed property, etc. Similarly some tours will have a bus load of people. Those are just a completely different experience than this tour with Juan which goes to more secluded places with just your private group and I highly recommend it.
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GrandTour18931131941
11/23/2024
5 star ratingWow. Beautiful experience! Juan provided an amazing experience. Belinda and I both loved the tour and his insight. My only issue is that he has not sent additional pictures that we asked him to send. That’s disappointing but it does not change the fact that the experience was amazing.
Don J Avatar
Don J
6/23/2024